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Policies

 

Shipping

We ship within the US (including Hawaii, Alaska & Puerto Rico) and offer low cost USPS First class shipping. Rates start at just $2.99.

Orders currently ship in 10 days or less.

If you have any questions or would like a more precise ship date estimate on a particular item, feel free to contact us.

Refunds and Exchanges

Since all items are custom made to order, there are no returns, refunds or exchanges.

We provide size charts and encourage you to refer to them to ensure the perfect fit. There are no exchanges for wrong sizes chosen. Thank you for your understanding.

Questions?

Feel free to e-mail us with any item changes or custom order requests.
info@tulipvine.net

Q & A


Do you ship internationally? At this time we do not. We ship to the continental US, as well as Hawaii, Alaska and Puerto Rico.

What do I do if my order shipped but I haven't received it? If tracking is showing "delivered", please contact USPS or your local post office. In most cases they will be able to help you locate the package. Tulip + Vine is not responsible for items lost or damaged in transit in addition to items that have gone missing after being tracked as delivered.

Do you work with Bloggers, Photographers or Brand Reps? We are open to working with select individuals who we feel would represent our brand well and who have a strong social media following. Feel free to reach out if interested. We only participate in so many promotions at one time so please understand if the timing just doesn't match up.

Do you commission with product designers? We do not. All designs are made in house.